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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chad Norden

Chad Norden

August 29, 2024

5  out of  5
rating by Chad Norden
"Steve Decker and his staff always on top of my policy’s and very willing to listen and make any changes when needed.(2CarsnCondo)👍🏼"
We responded:
"Thank you Chad!"
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Lisa Bunge

July 16, 2024

5  out of  5
rating by Lisa Bunge
"I love Steve Decker, and State Farm. I have been with them for over 20 years. Becoming disabled recently they have been very very helpful answering my calls and resolving issues quickly. Best customer service ever!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. Providing exceptional customer service and resolving issues promptly is our top priority. We truly appreciate your loyalty and support over the past 20 years. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for your kind words!"
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Hunter Dunavant

June 6, 2024

5  out of  5
rating by Hunter Dunavant
"Amazing service!"
We responded:
"Thanks for the review Hunter! "
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Stephanie Schaffer

June 5, 2024

5  out of  5
rating by Stephanie Schaffer
"My husband & I have all of our vehicles & house insured through Steve Decker State Farm insurance. They are so amazing & great to work with! They will take great care of you & any insurance needs you may have. Ask for Haley, she's such a sweet girl!"
We responded:
"Thanks for the review! Haley is the best! "
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Rhatosha Mack

May 28, 2024

5  out of  5
rating by Rhatosha Mack
"Great communication!!"
We responded:
"Thanks for your review and working with our Agency! "
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Aaron Evanoff

May 20, 2024

5  out of  5
rating by Aaron Evanoff
"Steve and the team are awesome to work with. They are fast to respond and make sure that you are well taken care of. I switched from USAA to Steve because I trusted that same quality of service and care for me and my families insurance."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to hear that you found our service helpful. If you have any further questions or need assistance, please don't hesitate to reach out."
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Karen Wills

May 16, 2024

5  out of  5
rating by Karen Wills
"Thankfully I haven’t had any claims to deal with but the staff has been very helpful, responsive and friendly. Their communication has been great, I love that I have been able to text with the office as it’s easier for me. Alicia recently helped me with my auto pay issue, Thanks to her it’s all set now."
We responded:
"It's great to hear that you've had a positive experience with our Agency! It's always helpful when the staff is responsive, friendly, and provides great communication. I'm glad that Alicia was able to assist you with your auto pay issue and get it resolved. If you have any other questions or need further assistance, feel free to ask!"
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Liz Jenkins- Wilson

May 7, 2024

5  out of  5
rating by Liz Jenkins- Wilson
"They are so helpful and kind. Love doing business with them."
We responded:
"Thank you for your positive review on Google! We're thrilled that you had a great experience with us. We appreciate your kind words and look forward to serving you again in the future."
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Miranda arnold

May 7, 2024

5  out of  5
rating by Miranda arnold
"Steve decker was a good help to me on my insurance cards today he’s sending them to me now"
We responded:
"Thank you for your wonderful review on Google! We're delighted to hear that you had a great experience with us. We truly appreciate your kind words and hope to have the opportunity to serve you again soon."
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Brian Davis

May 7, 2024

5  out of  5
rating by Brian Davis
"Steve and his team do an amazing job! Customer service is off the charts great! I would recommend Steve Decker State Farm to anyone!"
We responded:
"We were excited to help you with investments and life insurance! Thanks again Brian! "
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David Brown

April 26, 2024

5  out of  5
rating by David Brown
"I have been a customer of State Farm for 50 years. I have been fully satisfied with their attention to my needs throughout the time I have been with them. Steve is a young, intelligent agent who is easy to work with and his staff is excellent, also."
We responded:
"Thank you for your positive review of State Farm and your long-standing relationship with us. It's great to hear that you have been fully satisfied with their attention to your needs over the past 50 years. We appreciate your feedback and hope you continue to have a positive experience with State Farm.!"
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Nancy Lewinski

April 24, 2024

5  out of  5
rating by Nancy Lewinski
"I joined with State Farm as Steve Decker is my agent. He was able to get me a great rate and is always there to answer questions. I recommend anyone to see him for your insurance."
We responded:
"Thank you for sharing your positive experience with State Farm! It's wonderful to hear we were able to secure a great rate for you and are consistently available to answer your questions. We're glad you had a positive experience!"
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cynthia anderson

April 22, 2024

5  out of  5
rating by cynthia anderson
"Steve Decker went Above and Beyond! The pricing is affordable. I truly felt like a valued customer!"
We responded:
"We wanted to take a moment to express our sincere gratitude for your thoughtful Google review. Your kind words mean a lot to us and serve as a motivation to continue providing excellent service. We're delighted to know that you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to let us know. Thank you again for your support!"
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Jerry Hackett

April 20, 2024

5  out of  5
rating by Jerry Hackett
"Haley is the best....she explained everything to me and made sure I understood...very polite and I'm happy you kept reaching out to me."
We responded:
"Thanks! "
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Jake DuPree

April 15, 2024

5  out of  5
rating by Jake DuPree
"Staff was very helpful, very polite and very knowledgeable. Made my experience personal and easy."
We responded:
"Excited for you to join our State Farm Agency! Thanks for the review. "
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Young Ittle

April 12, 2024

5  out of  5
rating by Young Ittle
"I have dealt with plenty of car insurance companies and I can honestly say State Farm is one of the best and Steev Decker is a great agent and make everything so easy I will recommend him to all of my friends and family. Thanks for the good service."
We responded:
"Thank you for taking the time to leave such a positive review! We're glad to hear that you had a great experience with State Farm and Steve Decker as your agent. We appreciate your recommendation and we'll be sure to pass your kind words along. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Mark Jones

April 10, 2024

5  out of  5
rating by Mark Jones
"Very professional. They actually call you back promptly the same day."
We responded:
"Thank you for your kind words and positive feedback! We pride ourselves on providing excellent customer service, and we're thrilled to hear that we were able to respond promptly and professionally. We appreciate your business and look forward to serving you again in the future."
Profile photo of Chad Cerrone

Chad Cerrone

April 9, 2024

5  out of  5
rating by Chad Cerrone
"We've been going through Steve Decker with State Farm Insurance for all of our insurance policies since he started his office and took over our account after our previous agent, Lynn Ohlman, retired. It's been about 15 years. We have home, auto, life, business, and umbrella policies. We have periodically shopped around for better prices over the years. Sometimes we have found other companies to be slightly cheaper for some things. To us, it's never been worth switching. Saving a few dollars a year seems silly considering the relationship we've built with Steve over the years. Not to mention the savings would be a wash, if not cost more, after adding in all of our other policies and the multi-policy discount. Most quotes are higher than what we currently pay with less coverage. Steve and his staff have always been a pleasure to work with since the beginning. We have NEVER had a bad experience! Thanks Steve!! Their professionalism, courtesy, and service has always been second to none. I love that they have embraced technology and allow us to quickly and easily communicate via email and text messages. Need to make a change, send a text. Have a question, send a text. Need to add or drop a policy, send a text. Their response time is prompt making our needs addressed quickly and painlessly. The only time we ever experienced any delays was when Steve was on vacation. I can't blame anyone for taking time to enjoy life. Even then, when Steve was out of the office, his staff was still able to handle our needs in a timely and professional manner. In closing, if you're considering switching agents, I couldn't recommend anyone other than Steve Decker and staff with State Farm. They truly live up to their motto, "like a good neighbor"."
We responded:
"Thanks for the review Chad! We have enjoyed working with you throughout the years! "
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Donshea White

March 13, 2024

5  out of  5
rating by Donshea White
"Steve was very helpful with getting the best insurance plan with an awesome rate"
We responded:
"Thank you for the great review! We're thrilled that we were able to help you find an excellent insurance plan at a great rate. We appreciate your business and look forward to assisting you in the future. Let us know if you have any more questions or need further assistance."
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Ric Basil

February 21, 2024

5  out of  5
rating by Ric Basil
"All of the above. Very nice, professional. Haley was absolutely helpful."
We responded:
"Thanks for the review Ric! We always love talking and meeting with you!"
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Jadyn Maroney

December 19, 2023

5  out of  5
rating by Jadyn Maroney
"Haley Schaffer made the process smooth and simple. Explained things perfectly and throughly."
We responded:
"Thanks for joining our Agency!! "
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Randy Damron

November 16, 2023

5  out of  5
rating by Randy Damron
"HALEY was very helpful with my transfer to state farm"
We responded:
"Thank you for highlighting Haley in our office and joining our State Farm Agency! "
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Laura

October 9, 2023

5  out of  5
rating by Laura
"Steve was courteous, patient and informative and was able to give me a quote that not only matched but exceeded my current policy, saving me close to $500.00 a year. How great is that?"
We responded:
"Laura - We were so glad we could help you out! Thanks for joining our Agency! "
Profile photo of Sharon McLennan

Sharon McLennan

September 27, 2023

2  out of  5
rating by Sharon McLennan
"I've had this insurance a month and there cancelling my insurance mainly because it's a Kia"
We responded:
"Thanks! I have enjoyed working with you! - Haley "
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A V

September 23, 2023

5  out of  5
rating by A V
"Adam is always a pleasure to work with, he’s very knowledgeable on everything and provides exceptional customer service."
We responded:
"Thanks for the review! "