Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christian Johnston

Christian Johnston

August 18, 2026

5  out of  5
rating by Christian Johnston
"Haley was very knowledgeable and joy to be around. Highly recommend working with her!"
Profile photo of Janelle Barker

Janelle Barker

July 28, 2026

5  out of  5
rating by Janelle Barker
"Amazing group to work with! Very understanding and always willing to help!
I especially enjoy working with Haley Schafer, this woman has an infectious smile and personality. She goes above and beyond to make sure your needs are taken care of!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Doug

Doug

July 28, 2026

5  out of  5
rating by Doug
"Haley was the absolute best. Such an informed agent and definitely made all my worries disappear!"
We responded:
"Doug, thank you for the amazing review! Our Maumee insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Steve Decker, your State Farm Agent "
Profile photo of Jon Stewart

Jon Stewart

July 12, 2026

1  out of  5
rating by Jon Stewart
"Numerous unsolicited calls received from this agency even after being told I'm not interested. I had to resort to reporting and blocking their numbers"
We responded:
"Hi Jon, thank you for taking the time to share your experience. It sounds like we missed the mark, and we completely understand your frustration. We really value your input and apologize. We have removed you from our system and that should take care of things moving forward. Have a great rest of your week! "
Profile photo of Eli Mason

Eli Mason

April 30, 2026

5  out of  5
rating by Eli Mason
"A young lady there. Haley? Spoke to me today. She was very informative respectful and helpful.
I definitely recommend as thier staff seem genuinely able to help with any insurance questions"
We responded:
"We are grateful for your 5-star review, Eli! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Decker’s Team here in Maumee . "
Profile photo of jessica jewell

jessica jewell

April 30, 2026

5  out of  5
rating by jessica jewell
"Haley schaffer is literally one of the best. Super sweet, and caring! She knows what she's talking about, and keeps it clear and simple to understand."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Decker’s Team! We deeply appreciate your kind words here in Maumee . "
Profile photo of Ken Smith

Ken Smith

March 23, 2026

5  out of  5
rating by Ken Smith
"Always fast, easy, and thoroughly explained. Alicia is the best in the whole wide world."
We responded:
"Thank you so much for the 5-star rating, Ken! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Andrea Grant

Andrea Grant

March 12, 2026

5  out of  5
rating by Andrea Grant
"Contacted the office to print out new cards as I don't have ability to print, they were friendly and quick to help me out. Service is always friendly, prompt and affordable."
We responded:
"Thanks so much for the fantastic rating, Andrea! We are so glad you had a positive experience with us here on State Farm Agent Steve Decker’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Cindy Wilcox

Cindy Wilcox

February 23, 2026

5  out of  5
rating by Cindy Wilcox
"Steve was great. He explained everything."
We responded:
"Wow, thank you for the 5-star review, Cindy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Deana Phillips

Deana Phillips

February 10, 2026

5  out of  5
rating by Deana Phillips
"The ladies in the office are great and always willing to help with anything I may need"
We responded:
"We are grateful for your 5-star review, Deana! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Decker’s Team here in Maumee . "
Profile photo of Miriam Wagoner

Miriam Wagoner

February 10, 2026

5  out of  5
rating by Miriam Wagoner
"State Farm Insurance, and agent Haley in particular, have been super helpful in serving all of my insurance needs. Very kind, she worked very hard to get me what I need in coverage at the best cost savings!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Decker’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Emma Hess

Emma Hess

January 20, 2026

5  out of  5
rating by Emma Hess
"Steve Deckers team was a pleasure to work with. Their communication was wonderful and they took the time to help me understand everything!"
We responded:
"Emma, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Autumn Banks

Autumn Banks

January 20, 2026

5  out of  5
rating by Autumn Banks
"Absolutely loved working with Steve and his team. They took time to explain things to me thoroughly and I felt that they really care about their customers!"
We responded:
"We are grateful for your 5-star review, Autumn! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Decker’s Team here in Maumee . "
Profile photo of Tyler Woda

Tyler Woda

January 16, 2026

5  out of  5
rating by Tyler Woda
"Haley was great! She took the time to explain everything and made the entire process seamless and easy!"
We responded:
"We appreciate your review, Tyler. We are so happy that you had such a wonderful experience with State Farm Agent Steve Decker’s Team here in Maumee ! "
Profile photo of Tammy Lynn Roberts

Tammy Lynn Roberts

January 8, 2026

5  out of  5
rating by Tammy Lynn Roberts
"Great communication very friendly willing to explain everything and always answer when asked a question."
We responded:
"Thanks for the review! "
Profile photo of James Radford

James Radford

December 1, 2025

5  out of  5
rating by James Radford
"Quick response tho my inquiry! Detailed explanation of my needs! I can’t thank them enough!"
We responded:
"Thank you for the review! We have enjoyed working with you and your family for so many years! "
Profile photo of DeAnna Long

DeAnna Long

December 1, 2025

5  out of  5
rating by DeAnna Long
"Very good company. Help pick a good plan for you. Also good at explaining things for you"
We responded:
"Thanks for the review! We appreciate the feedback and able to assist you!"
Profile photo of brandon moore

brandon moore

October 22, 2025

5  out of  5
rating by brandon moore
"Haley is an absolute dream to work with. Very kind, professional, and easy to talk to. She broke everything down with no confusion. A wonderful experience"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Haley provided you with a clear, professional, and enjoyable experience. We'll be sure to pass along your compliments to her. Looking forward to working with you again!"
Profile photo of Jordan Bukva

Jordan Bukva

September 26, 2025

5  out of  5
rating by Jordan Bukva
"Haley is always so easy to work with and is always reliable! She’s been the best help!!"
We responded:
"Thanks for the review! "
Profile photo of Marjorie

Marjorie

September 23, 2025

5  out of  5
rating by Marjorie
"Steve listens to my needs and gives me the insurance that I need"
We responded:
"Thanks Marjorie! We appreciate your business throughout the years! "
Profile photo of Desiree Green

Desiree Green

September 2, 2025

5  out of  5
rating by Desiree Green
"Steve was amazing helping me out with my car insurance."
We responded:
"Thank you for your review! We appreciate your feedback."
Profile photo of Trilby Revels

Trilby Revels

August 30, 2025

5  out of  5
rating by Trilby Revels
"Haley was great! Helped with all the questions I had and got us a low rate!"
We responded:
"Thank you! "
Profile photo of Lisa Edwards

Lisa Edwards

August 7, 2025

5  out of  5
rating by Lisa Edwards
"Haley is great! She really knows her stuff and never hesitates to help whenever I have a question about my insurance! 12/10 recommend!"
We responded:
"Thank you so much for the review! "
Profile photo of Makye Hayes

Makye Hayes

March 4, 2025

5  out of  5
rating by Makye Hayes
"Quick and easy process nice agent and saved me money"
We responded:
"Thank you so much for your positive review! We're thrilled to hear that you found our process quick and easy. Saving you money is always our goal! If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
Profile photo of Chad Norden

Chad Norden

August 29, 2024

5  out of  5
rating by Chad Norden
"Steve Decker and his staff always on top of my policy’s and very willing to listen and make any changes when needed.(2CarsnCondo)👍🏼"
We responded:
"Thank you Chad!"